
A Cloud-a-Day Keeps the Conflict Away!
What the Little Girl Wanted?
How and why is the Cloud different from current best practices?
A case study courtesy of Zana Borisavljevic, Serbia.
A teacher taking a TOC workshop decided to try using the Cloud on a problem she was having with her 4 year old daughter.
The daughter wanted to help her cook dinner. The teacher wanted to do it alone as she was in a hurry and did not want the kitchen to get messed up. So we know what the Mother wanted. However, what did the daughter need? What do you think?
The Mother thought the daughter would say: "I want to spend time with you."
But that was not what the daughter said she needed! She said: "I want to make Daddy proud of me!"
What is different?
How would the Mother usually handle the conflict? Maybe she would told her daughter that she would spent time with her after dinner?
Would that have met the daughter's needs?
Would the Mother have known what the daughter REALLY needed without the Cloud process?
The daughter decided on her own that she could meet her need in another way: DRAW A PICTURE FOR DADDY.
Do you think children are more likely to implement decisions that meet their needs and that they help create?
Source: TOCFE